Calling the SGS Integrity Helpline

The SGS Integrity Hotline is accessible from all countries. It is operated by an independent contractor under the strictest confidentiality (calls are not recorded). Calls are answered in English by trained specialists. Interpreters are available.

1. From the United States
For a call free of charge from the United States, please dial + 1-888-475-6847.

2. From France
Please note that this communication tool is not available to French residents due to the Whistle blowing Guideline published by the French IT and Freedom National Commission on 10 November 2005. We suggest that you report the issue by another channel of communication.

Veuillez noter que cet outil de communication n’est pas disponible pour les résidents en France suite à la décision de la Commission Nationale de l’Informatique et des Libertés du 10 novembre 2005. Nous suggérons que vous utilisiez un autre moyen de communication.

3. From all other countries
For a call free of charge outside the US, callers must first dial the AT&T access number. The list of AT&T country access number is available at www.att.com/traveler

Instruction to Callers when using AT&T Direct Access
Make sure you have an outside line (if using a public phone, make sure it can be used to make international calls). In certain countries you will be required to pay a minimum charge for local calls to connect to the access number.

Step 1: Enter the AT&T Direct Access Number for the country from where you are calling.

Step 2:  Your call will be answered either by an AT&T operator, a tone prompt, or a tone and voice message. Enter the Hotline number: 1-888-475-6847

Step 3:  Your call will be connected to the SGS Integrity Hotline.

If you do not speak English, or prefer to have an interpreter assist you during the call, immediately inform the Hotline specialist which language you speak, if possible in English. You will hear pre-recorded music as the specialist calls an interpreter. Do not hang up. You will then hear a recorded message in your language to confirm that an interpreter will come on line shortly. An interpreter will join your conversation to assist you in completing your call.

4. Calling Collect
If your country does not have an AT&T direct access code, there is an international number which will accept collect calls. This number is available from most countries through the international operator. This number is +1-704-556-7046

When using this service, you will be asked to identify yourself. If you do not wish to give your name, just say: "SGS caller".